Information desk in multiple languages

We respond to a wide range of inquiries in Japanese, English, Chinese, Portuguese and Vietnamese in order to better assist non-Japanese residents living in Higashihiroshima. 

Consultation service hours    (schedule from April 2025)

  
Examples(when necessary, we can introduce you to a specialist or relevant office)
・residential status(residential status changes, visa extensions, reentry permission)
・work  ※ Job placements are not available.
・medical matters (medical checkups, vaccinations, doctor’s appointments) health, childcare(nursery schools)
※ We are not able to accompany you to medical institutions.
・tax, National Health Insurance, National Pension
・electricity, water, gas, shopping, banks, driving licenses, etc.
・travel, leisure, event information, transport information
・children’s education (kindergartens, elementary schools, junior high schools, high schools)
・Japanese Language education(Japanese classes, study materials)
・housing (prefectural apartments, municipal apartments, Sunsquare apartments, moving)